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Privacy policy

Last updated: 14/04/2022

This Privacy Policy describes how HIBO, a brand owned by Krypton Mystery ("we," "us," or "our"), collects, uses, and shares your personal information when you visit or make a purchase from www.hibosquare.com ("Website"). By using our Website, you agree to collect and use your data through this Privacy Policy.


Information We Collect

We collect the personal information you voluntarily provide us when you use our Website or make a purchase, such as your name, email address, phone number, shipping address, and payment information.

We also automatically collect certain information when you visit our Website, such as your IP address, browser type and version, device information, and browsing behavior, including the pages you view and the links you click.


How We Use Your Information

We use your personal information for the following purposes:

  • To process and fulfill your orders, including sending order confirmations, shipping notifications, and processing returns or exchanges;
  • To provide customer support, respond to your inquiries, and resolve any issues you may encounter;
  • To personalize your experience on our Website, including remembering your preferences and showing you content or advertisements that may be of interest to you;
  • To analyze and improve our Website's functionality, performance, and user experience;
  • To communicate with you about promotions, special offers, and other marketing materials that may be of interest to you;
  • To prevent, detect, and investigate fraud, security breaches, or other potentially illegal activities;
  • To comply with legal requirements and protect our legal rights.


How We Share Your Information

We may share your personal information with the following categories of third parties:

  • Service providers that help us process and fulfill your orders, such as payment processors, shipping carriers, and customer support providers;
  • Analytics, such as Google and Facebook, to help us analyze our Website's performance;
  • Legal and regulatory authorities, when required by law or to protect our legal rights.

We do not sell, rent, or disclose your personal information to third parties for marketing purposes without your consent.


Third-Party Links and Services

Our Website may contain links to other websites or services that we do not own or control. This Privacy Policy does not apply to these third-party websites or services; we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites or services you visit.

 

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. After this period, we will either delete or anonymize your personal information.


Your Rights and Choices

You can access, correct, update, or delete your personal information. You can manage your account information by logging into your account on our Website. If you want to exercise your rights or have questions about your personal information, please get in touch with us using the information below.

You may also opt out of receiving marketing communications from us anytime by clicking the "unsubscribe" link in our emails or contacting us directly.


Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your personal information.


Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review our Privacy Policy regularly to stay informed about our information practices.

 

Cookie Policy

Last updated: 14/04/2022


This Cookie Policy explains how Hibo, a brand owned by Krypton Mystery ("we," "us," or "our"), uses cookies and similar technologies on our website www.hibosquare.com ("Website"). By using our Website, you acknowledge and agree to the use of cookies by this Cookie Policy.


What are cookies?

Cookies are small text files placed on your computer or device by websites you visit. Cookies are widely used to make websites work, improve functionality, and provide information to their owners. Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your computer or device when you go offline, while session cookies are deleted when you close your web browser.


How we use cookies

We use cookies for various purposes, including to:


  • Improve the functionality and performance of our Website;
  • Remember your preferences, such as language and display settings;
  • Enable you to navigate our Website more efficiently;
  • Analyze how you use our Website and gather statistical data;
  • Personalize content and advertisements shown to you;
  • Help with our marketing efforts, including retargeting and conversion tracking.


Types of cookies we use

Our Website uses the following types of cookies:


  • Strictly Necessary Cookies: These cookies are essential for the basic operation of our Website and to provide the services you request. They do not collect any personally identifiable information.


  • Performance Cookies: These cookies collect anonymous information about how users interact with our Website. They help us understand which pages are popular and how visitors navigate our site. We use this information to improve our Website's performance and user experience.


  • Functionality Cookies: These cookies allow our Website to remember your choices, such as your preferred language or display settings, and provide enhanced, personalized features.



Third-party cookies

We use third-party cookies from Google Analytics, Google Tag Manager, and Facebook Pixel to help us analyze our Website's performance and track conversions. These third-party cookies may collect information about browsing habits and online behavior to provide a more personalized experience.


For more information about how Google uses cookies, please refer to Google's Privacy Policy: https://policies.google.com/privacy.


For more information about how Facebook uses cookies, please refer to Facebook's Cookie Policy: https://www.facebook.com/policies/cookies/


Managing cookies

Most web browsers allow you to manage cookies through their settings. You can choose to block or delete cookies, but please note that doing so may affect the functionality and performance of our Website.


For more information about managing cookies in popular browsers, please refer to the following links:


  • Google Chrome: https://support.google.com/chrome/answer/95647
  • Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
  • Microsoft Edge: https://support.microsoft.com/en-us/topic/delete-and-manage-cookies-168dab11-0753-043d-7c16-ede5947fc64d
  • Apple Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac


Changes to our Cookie Policy

We may update our Cookie Policy from time to time. Any changes will be posted on this page, and we encourage you to review our Cookie Policy regularly to stay informed about our use of cookies.

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